Contact Us


During Business Hours (M-F 9:00-5:30): 360-357-5660  or  800-672-7211
24 Hour Phone Banking: 800-234-3728

Credit Cards

Card Lost / Stolen
OR Report Fraud
OR General Card Support: 833-5574-3455

Card Activation: 888-691-8661

PIN NOW: 888-891-2435

Customer Service Number: 888-287-5009

Debit Cards

Card Lost / Stolen
Domestic: 888-241-2510
International: 909-941-1398

Disputes: 833-574-3421

Card Activation
Domestic: 866-762-0558
International: 501-588-7531

ATM Locator: Text Zip Code to 91989

Audio Banking: 253-338-5646


Generations, a Division of Community 1st Credit Union
720 Capitol Way S,
Olympia, WA 98501

Credit Card Payment Address:

P.O. Box 3705
Boone, IA 50037-035


Fax: (360) 357-8456


Email Link Disclaimer

Notice: Because there is a risk that information transmitted via Internet email could fall into the wrong hands, Generations Credit Union suggests that confidential information, such as account numbers or social security numbers, not be transmitted via email. If this information must be stated please contact Generations Credit Union by phone or at your nearest office. Thank you. If you "Continue", the link will open a new email message in your default email program.

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External Link Disclaimer

You will be linking to another website not owned or operated by Generations Credit Union. Generations Credit Union is not responsible for the availability or content of this website and does not represent either the linked website or you, should you enter into a transaction. We encourage you to review their privacy and security policies which may differ from Generations Credit Union.

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